Add-Ons
RETR App
Real-time agent data that saves time and boosts outreach.
Stikkum
Keep clients and revenue with smart automation.
LoanSifter
Compare lender rates instantly and sync with your CRM.
AI Chatbot
Instant chats that turn visitors into leads.
AI Call Summaries
Instant chats that turn visitors into leads.
FREE RESOURCES
How-To Videos
Quick videos to help you learn and use Konnectd faster.
Review-to-Story Poster
Canva Templates
Ready-to-edit Canva templates for real estate and mortgage pros.
KonnectVid
Send video messages that grab attention and get replies.
Lender Guidelines
A quick reference for lender eligibility and compliance.
Filter Out Bad Reviews Before They Go Public
Show only 5-star reviews and manage feedback privately.
Agent Value Drip
Build stronger agent relationships with automated co-branded content.
Automatically Send Property Value Estimates
Send automated home value updates that drive refinance and HELOC leads.
Review-to-Story Poster
Voicemail Drops
Send pre-recorded voicemails that keep clients engaged automatically.
Turn Task Into Calendar Bookings
Turn tasks into calendar events so nothing gets missed.
Review-to-Story Poster
Atlas
Generate instant title quotes and PDFs automatically for every loan.
Essential Homebuyer Guides
Ready-to-use guides and playbooks to educate buyers and build lasting client trust.
Interactive Video Quizzes
Engage borrowers with fun, educational video quizzes that drive action.
Review-to-Story Poster
Mortgage Website
Smart, conversion-focused websites designed to grow your mortgage business effortlessly.
PLAYBOOKS
Not Yet Ready Nurture
Send periodic real estate tips to remain top of mind until clients are ready.
Home-aversary
Run mortgage reviews like a pro to boost ROI, gain referrals, and build stronger client ties.
Review-to-Story Poster
Top FAQs for LO Ninja Users
How Do I Reply to Emails or SMS?
Emails: Replies are forwarded to your email on file. You can reply from your email inbox or the Konnectd inbox.
SMS: Reply using the Konnectd mobile app or desktop inbox.
How Are Updates and Milestones Sent to Realtors?
Updates are sent based on the primary borrower’s contact profile in LO Ninja.
This includes buyer agent, seller agent, and co-borrower details.
What If Agent Details Don’t Appear in LO Ninja?
Why This Happens: The ARIVE stage may have been updated before agent data was added.
Solution: Re-select the current stage in ARIVE to re-trigger the sync. If the issue persists, verify agent details in ARIVE or manually update the primary borrower’s profile in LO Ninja.
How Can I Confirm Agents Are Receiving Updates?
Check the primary borrower’s profile to confirm buyer agent, seller agent, and co-borrower details are accurate.
Use the Related Contacts section to view all linked agents and ensure proper tagging (e.g., buyer-agent, seller-agent).
What If I Forgot to Update a Client’s Stage in ARIVE?
Simply move the client to their current stage in ARIVE.
For example, if a loan is at "Clear to Close", skip prior stages and update directly to "Clear to Close" to avoid extra updates.
How Does LO Ninja Prevent Duplicate Contacts?
LO Ninja matches contacts from ARIVE using their email or phone number.
If no match is found, a new contact is created.
Each borrower, co-borrower, or agent must have a unique email or phone.
What is the Universal Inbox?
The Universal Inbox consolidates SMS, email, calls, voicemails, social media messages, and even internal team chat messages into a single, organized dashboard.
Pro Tip: Use the two-way email sync to work from either LO Ninja or your email client without disruption.
How does LO Ninja sync with ARIVE?
LO Ninja offers seamless sync with ARIVE.
Pipeline updates, lead statuses, and contact details flow directly into LO Ninja, eliminating double data entry.
Can the ARIVE nickname be used in LO Ninja?
Absolutely!
Pro Tip: Use the ARIVE nickname for a personalized and authentic interaction with borrowers directly within the CRM.
This makes communication feel more genuine and professional.
How does LO Ninja handle ARIVE pipeline stages?
LO Ninja mirrors your ARIVE pipeline stages, ensuring automatic updates to reflect changes like application submissions, pre-approvals, or closings.
Can I use LO Ninja for group chats?
Yes! Group chats can be started with up to 10 contacts, perfect for team collaboration or keeping borrowers and agents in the loop.
What does two-way email sync mean?
LO Ninja allows you to send and receive emails from either your CRM or your existing email client (e.g., Gmail, Outlook).
Pro Tip: Work where you’re most comfortable—it makes no difference because all communications are synced in real-time.
Can I customize workflows?
Yes! LO Ninja provides plug-and-play workflows that you can edit as needed to suit your unique processes.
How does LO Ninja support long-term client engagement?
LO Ninja automates life-time client engagement with workflows for anniversaries, birthdays, holiday greetings, Google review requests, and referral campaigns.
The resources, templates, and information provided by Konnectd and other community members are for general informational and educational purposes only. While we strive for accuracy, we make no guarantees regarding the completeness, reliability, or applicability of any content. Use of these materials is at your own risk, and Konnectd is not responsible for any errors, omissions, or outcomes resulting from their use. This content does not constitute legal, financial, or professional advice. By downloading or using these resources, you acknowledge and agree that Konnectd is not liable for any claims, losses, or damages arising from their use.